All Systems Operational
United States (US) Operational
90 days ago
99.98 % uptime
Today
Europe (EU) Operational
90 days ago
99.97 % uptime
Today
Australia (OC) Operational
90 days ago
99.95 % uptime
Today
Canada (CA) Operational
90 days ago
99.98 % uptime
Today
United States (US2) Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024
Resolved - This incident has been resolved.
Apr 26, 13:52 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 12:24 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 26, 11:29 CDT
Investigating - We are investigating reports of issues with agent connections and remote tools
Apr 26, 10:41 CDT
Apr 25, 2024
Completed - The scheduled maintenance has been completed.
Apr 25, 23:52 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 25, 21:45 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 25, 21:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 20:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 18:39 CDT
Completed - The scheduled maintenance has been completed.
Apr 25, 01:57 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 25, 00:22 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 24, 23:00 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 24, 21:26 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:15 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 18:41 CDT
Apr 24, 2024
Apr 23, 2024

No incidents reported.

Apr 22, 2024
Resolved - This incident has been resolved.
Apr 22, 18:13 CDT
Update - We are continuing to monitor for any further issues.
Apr 22, 17:37 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 17:28 CDT
Investigating - We are currently investigating an issue causing backup failures in US2.
Apr 22, 16:09 CDT
Resolved - This incident has been resolved.
Apr 22, 08:54 CDT
Update - The backlog has cleared - monitoring.
Apr 22, 08:45 CDT
Update - We estimate this will be resolved within the hour.
Apr 22, 08:21 CDT
Update - We estimate the backlog will take until the end of the afternoon to clear. This is affecting a limited number of customers and it not a widespread issue.
Apr 22, 07:27 CDT
Update - Current estimate is the backlog of agent metric reporting will clear within 2 hours. We're currently working to speed up this processing.
Apr 22, 06:28 CDT
Monitoring - Our data processing infrastructure is running behind which is causing a delay in metrics reporting for agents. No data has been lost and we're working on speeding up the backlog processing now.
Apr 22, 05:36 CDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 20:52 CDT
Update - We are continuing to verify the maintenance items.
Apr 17, 20:52 CDT
Update - We are continuing to verify the maintenance items.
Apr 17, 20:09 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 17, 18:34 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 17, 18:15 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 17, 17:02 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 17, 15:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:07 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 16, 16:47 CDT
Completed - The scheduled maintenance has been completed.
Apr 17, 12:08 CDT
Update - We are continuing to verify the maintenance items.
Apr 17, 11:21 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 17, 10:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:05 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 15, 10:56 CDT
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 20:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 15, 10:56 CDT
Resolved - There was a brief delay in DNS replication for the ninjarmm.com zone. Testing has confirmed that DNS resolution is working as expected at this time.
Apr 16, 16:29 CDT
Monitoring - We are continuing to monitor the issue
Apr 16, 15:31 CDT
Investigating - We are currently investigating reports of DNS resolution issues for ninjarmm.com
Apr 16, 14:44 CDT
Apr 15, 2024
Resolved - This incident has been resolved.
Apr 15, 06:37 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 05:30 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 05:01 CDT
Investigating - Ticketing System Issue - Performance Degraded
Apr 15, 04:11 CDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.