All Systems Operational
United States (US) Operational
Europe (EU) Operational
Australia (OC) Operational
Canada (CA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 26, 2022

No incidents reported today.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Completed - The scheduled maintenance has been completed.
Nov 22, 20:17 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 22, 20:06 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 19:26 CST
Update - We will be undergoing scheduled maintenance during this time.
Nov 22, 17:30 CST
Scheduled - We will be releasing a minor hotfix to all regions. No downtime or service disruption is expected.
Nov 22, 17:17 CST
Resolved - This incident has been resolved.
Nov 22, 10:57 CST
Monitoring - An issue affecting EU real-time connectivity tools has been identified, and a fix was implemented shortly after. We'll continue monitoring the situation.
Nov 22, 09:12 CST
Resolved - At, or around, 2:00 PM UTC (9:00 AM EST) we were alerted to service degradation in our NA region. The issue has since been resolved.
Nov 22, 08:00 CST
Nov 21, 2022
Resolved - This incident has been resolved.
Nov 21, 09:30 CST
Monitoring - At 14:02 UTC an issue affecting NA performance was identified, the issue was resolved at 14:27 UTC, we'll continue monitoring
Nov 21, 08:56 CST
Nov 20, 2022

No incidents reported.

Nov 19, 2022
Completed - The scheduled maintenance has been completed.
Nov 19, 20:54 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 19, 20:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:03 CST
Scheduled - We will be performing routine, scheduled maintenance during this time. There will be minimal impact to services.
Nov 18, 20:53 CST
Completed - The scheduled maintenance has been completed.
Nov 19, 20:40 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 19, 20:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:03 CST
Scheduled - We will be performing routine, scheduled maintenance during this time. There will be minimal impact to services.
Nov 18, 20:54 CST
Nov 18, 2022
Completed - The scheduled maintenance has been completed.
Nov 18, 11:51 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 18, 11:50 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 10:54 CST
Scheduled - There has been an issue identified with “System Uptime” condition that may cause the condition to trigger unexpectedly introduced as a part of the 5.3.6.31 hotfix release. We are rolling back the change shortly. Customers may receive a device offline/down notification during this maintenance due to agent downgrades. This is expected and will auto-resolve after the maintenance is completed
Nov 18, 10:54 CST
Resolved - At 14:18 UTC an issue affecting NA performance was identified, the issue was resolved at 15:08 UTC, we'll continue monitoring
Nov 18, 09:47 CST
Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 14:23 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 17, 13:52 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 17, 13:29 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:29 CST
Scheduled - We will be releasing a minor hotfix to all regions. No downtime or service disruption is expected.
Nov 17, 13:10 CST
Nov 16, 2022
Completed - The scheduled maintenance has been completed.
Nov 16, 23:41 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 16, 22:12 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 21:11 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:01 CST
Scheduled - We will be deploying 5.3.6.30 to the CA instances
Nov 14, 13:19 CST
Completed - The scheduled maintenance has been completed.
Nov 16, 23:23 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 16, 22:12 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 21:11 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:01 CST
Scheduled - We will be deploying 5.3.6.30 to the US instances
Nov 14, 13:22 CST
Completed - The scheduled maintenance has been completed.
Nov 16, 18:17 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 16, 16:55 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 16:46 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 15:31 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 14:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 13:19 CST
Scheduled - We will be deploying 5.3.6.30 to the EU instances
Nov 14, 13:21 CST
Completed - The scheduled maintenance has been completed.
Nov 16, 16:56 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 16, 13:12 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 12:47 CST
Update - 5.3.6.30 release is in progress.
Nov 16, 12:37 CST
In progress - 5.3.6.30 release is in progress.
Nov 16, 11:45 CST
Update - 5.3.6.30 release is in progress.
Nov 16, 10:26 CST
Scheduled - We will be deploying 5.3.6.30 to the OC instances
Nov 14, 13:20 CST
Nov 15, 2022
Resolved - This incident has been resolved.
Nov 15, 15:02 CST
Update - We are continuing to investigate this issue.
Nov 15, 09:34 CST
Update - We continue investigating this issue
Nov 15, 09:22 CST
Update - We are continuing to investigate this issue.
Nov 14, 21:55 CST
Update - We are continuing to investigate this issue.
Nov 14, 20:00 CST
Update - The investigation on this issue is still undergoing, and it was identified that it affects multiple regions
Nov 14, 18:11 CST
Update - We are continuing to investigate this issue.
Nov 14, 17:03 CST
Update - We continue investigating this issue
Nov 14, 16:01 CST
Investigating - We are investigating an issue with attachment scanning affecting our ticketing services
Nov 14, 14:43 CST
Resolved - We have identified an issue in the NA region causing slowness in our services, this issue has been resolved, and we'll continue to monitor
Nov 15, 09:32 CST
Nov 14, 2022
Nov 13, 2022

No incidents reported.

Nov 12, 2022
Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 12, 20:45 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 12, 20:39 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:01 CST
Scheduled - We will be performing routine, scheduled maintenance on backend systems during this time. Impact should be low.
Nov 11, 13:38 CST