tag:status.ninjaone.com,2005:/historyNinjaOne Trust Status - Incident History2024-03-29T00:23:52-05:00NinjaOne Trusttag:status.ninjaone.com,2005:Incident/203529792024-03-27T21:54:09-05:002024-03-27T21:54:09-05:00US - Infrastructure Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>21:54</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:16</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:01</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:44</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/203529942024-03-27T21:53:55-05:002024-03-27T21:53:55-05:00US2 - Infrastructure Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>21:53</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:16</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:02</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:45</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/203529702024-03-27T21:05:15-05:002024-03-27T21:05:15-05:00CA - Infrastructure Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>21:05</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:16</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:02</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:42</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/203529602024-03-27T15:54:37-05:002024-03-27T15:54:37-05:00EU - Infrastructure Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:54</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:50</var> CDT</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>14:07</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>13:02</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:41</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/203529402024-03-27T12:07:39-05:002024-03-27T12:07:39-05:00OC - Infrastructure Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>12:07</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>11:57</var> CDT</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>11:02</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>10:04</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>12:40</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/203615392024-03-26T09:28:36-05:002024-03-26T09:28:36-05:00Twilio & MFA Service Issue - Performance Degraded<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:28</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:23</var> CDT</small><br><strong>Monitoring</strong> - Update from Twilio:<br />We are continuing to monitor remaining queued messages. Overall, the system has reached a normal steady state; Now, most messages are sending without any additional queueing delay. However, individual customers may see messages remaining in queues due to large numbers of messages enqueued during this incident. We expect any messages delayed during this incident to have fully propagated through to a final status over the course of the next several hours. Note that we expect that some messages will eventually timeout and fail due to Validity Period Expired (error code 30036), others may eventually fail due to a Twilio Internal Error (error code 30500).</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:05</var> CDT</small><br><strong>Identified</strong> - Twilio status page shows a service outage https://status.twilio.com/ meaning that SMS and MFA for NinjaOne will not be delivered as expected.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:50</var> CDT</small><br><strong>Investigating</strong> - We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.</p>tag:status.ninjaone.com,2005:Incident/203615522024-03-26T09:28:27-05:002024-03-26T09:28:27-05:00Twilio & MFA Service Issue - Performance Degraded<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:28</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:24</var> CDT</small><br><strong>Monitoring</strong> - Update from Twilio:<br />We are continuing to monitor remaining queued messages. Overall, the system has reached a normal steady state; Now, most messages are sending without any additional queueing delay. However, individual customers may see messages remaining in queues due to large numbers of messages enqueued during this incident. We expect any messages delayed during this incident to have fully propagated through to a final status over the course of the next several hours. Note that we expect that some messages will eventually timeout and fail due to Validity Period Expired (error code 30036), others may eventually fail due to a Twilio Internal Error (error code 30500).</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:05</var> CDT</small><br><strong>Identified</strong> - Twilio status page shows a service outage https://status.twilio.com/ meaning that SMS and MFA for NinjaOne will not be delivered as expected.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:51</var> CDT</small><br><strong>Investigating</strong> - We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.</p>tag:status.ninjaone.com,2005:Incident/203325382024-03-22T17:16:54-05:002024-03-22T17:16:54-05:00NA - Agent Installer Generation issues<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>17:16</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>17:16</var> CDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>17:03</var> CDT</small><br><strong>Monitoring</strong> - We have taken action to restore the service to a healthy state. We will continue to monitor it's health to ensure it has fully recovered.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>16:44</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with Agent Installer Generation</p>tag:status.ninjaone.com,2005:Incident/202456022024-03-14T18:58:14-05:002024-03-14T18:59:23-05:00Remote Tools and Agent Offline reporting issue in NA<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:58</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:56</var> CDT</small><br><strong>Update</strong> - We have confirmed system remains stable after the fix was implemented.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>17:59</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>17:49</var> CDT</small><br><strong>Identified</strong> - The team has identified an issue and is implementing a fix to the impacted service.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>17:08</var> CDT</small><br><strong>Update</strong> - We are continuing to investigate this issue</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>16:07</var> CDT</small><br><strong>Update</strong> - We are continuing to investigate this issue</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>12:22</var> CDT</small><br><strong>Investigating</strong> - We are investigating an issue with remote tools and agent offline reporting in NA, we will provide regular status updates, any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com</p>tag:status.ninjaone.com,2005:Incident/202479532024-03-14T17:53:16-05:002024-03-14T17:53:16-05:00NA - Agent Installer Generation issues<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>17:53</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>17:07</var> CDT</small><br><strong>Identified</strong> - We have experienced a sudden increase in agent generation requests and have scaled the capacity to alleviate the performance impact. We are continuing to monitor the service to ensure it can handle the current demand.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>16:56</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ninjaone.com,2005:Incident/202287572024-03-14T00:25:21-05:002024-03-14T00:25:22-05:00US - Infrastructure Maintenance<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>00:25</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>23:22</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>22:54</var> CDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:55</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/202287632024-03-13T18:43:01-05:002024-03-13T18:43:01-05:00EU - Infrastructure Maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>18:43</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>18:17</var> CDT</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:01</var> CDT</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>15:35</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>14:14</var> CDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>13:09</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:56</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/202287482024-03-13T14:04:43-05:002024-03-13T14:04:43-05:00OC - Infrastructure Maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>14:04</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:33</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:19</var> CDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:03</var> CDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>10:06</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:52</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/202175152024-03-13T00:51:39-05:002024-03-13T00:51:39-05:00CA - Infrastructure Maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>00:51</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>23:53</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:43</var> CDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:43</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>12:59</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/202175202024-03-12T23:54:09-05:002024-03-12T23:54:09-05:00US2 - Infrastructure Maintenance<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>23:54</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:37</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>20:36</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/201585862024-03-05T22:06:32-06:002024-03-05T22:06:32-06:00CA - Infrastructure Maintenance<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>22:06</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:37</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:21</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>10:32</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/201586032024-03-05T21:18:34-06:002024-03-05T21:18:34-06:00NA - Infrastructure Maintenance<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:18</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:29</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:04</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>10:34</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/201586112024-03-05T21:12:36-06:002024-03-05T21:12:36-06:00US2 - Infrastructure Maintenance<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:12</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:16</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>19:59</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>10:34</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/201585942024-03-05T14:51:12-06:002024-03-05T14:51:12-06:00EU - Infrastructure Maintenance<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>14:51</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:29</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:04</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>10:33</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/201585902024-03-05T11:51:29-06:002024-03-05T11:51:29-06:00OC - Infrastructure Maintenance<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>11:51</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>11:33</var> CST</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>10:32</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>10:04</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>10:32</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/201600762024-03-04T21:02:18-06:002024-03-04T21:02:18-06:00EU - Web slowness<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>21:02</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>16:04</var> CST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>15:49</var> CST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:45</var> CST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:10</var> CST</small><br><strong>Investigating</strong> - We are currently looking into slowness with the webserver.</p>tag:status.ninjaone.com,2005:Incident/201591282024-03-04T13:19:23-06:002024-03-04T13:19:23-06:00NA - Web server response issues<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>13:19</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:18</var> CST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:12</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:42</var> CST</small><br><strong>Investigating</strong> - We are currently investigating slowness in the web responses.</p>tag:status.ninjaone.com,2005:Incident/200619782024-02-27T22:49:35-06:002024-02-27T22:49:35-06:00US2 - Infrastructure Maintenance<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>22:49</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>22:12</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>21:59</var> CST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:52</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:49</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:48</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>18:17</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.ninjaone.com,2005:Incident/200595062024-02-24T13:52:44-06:002024-02-24T13:52:44-06:00NA Web Portal TImeouts<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>13:52</var> CST</small><br><strong>Resolved</strong> - Ninja has implemented a remediation to resolve this issue</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:15</var> CST</small><br><strong>Monitoring</strong> - We have identified the cause of the performance impact and the environment has stabilized. We're continuing to monitor before closing out the incident.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>15:41</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:28</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:21</var> CST</small><br><strong>Update</strong> - Performance has stabilized, but we are continuing to investigate cause.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>12:28</var> CST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ninjaone.com,2005:Incident/200597012024-02-23T13:53:43-06:002024-02-23T13:53:43-06:00CA- Real Time Command issues<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:53</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:18</var> CST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:00</var> CST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>