Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
United States (US) Operational
90 days ago
100.0 % uptime
Today
Europe (EU) Operational
90 days ago
99.96 % uptime
Today
Australia (OC) Operational
90 days ago
100.0 % uptime
Today
Canada (CA) Under Maintenance
90 days ago
100.0 % uptime
Today
United States (US2) Operational
90 days ago
100.0 % uptime
Today
Federal (Moderate) Operational
90 days ago
99.99 % uptime
Today
Japan (JP) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure Maintenance - JP/OC Sep 7, 2026 10:00-12:00 CDT

We will be working to migrate several of our web services to a new infrastructure architecture. Possible brief impacted areas would be around access to the web portal, documentation, and installer downloads.
Posted on Sep 03, 2026 - 08:29 CDT

Infrastructure Maintenance - US2 Sep 8, 2026 20:00 - Sep 9, 2026 00:00 CDT

We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Posted on Sep 01, 2026 - 12:42 CDT

Release 15.0.10 - CA Sep 8, 2026 20:00-23:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 02, 2026 - 23:00 CDT

Infrastructure Maintenance - NA Sep 9, 2026 20:00 - Sep 10, 2026 00:00 CDT

We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Posted on Sep 01, 2026 - 12:42 CDT
Sep 3, 2026
Infrastructure Maintenance - NA
Completed - The scheduled maintenance has been completed.
Sep 3, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 CDT
Update - We will be performing database maintenance and upgrades to our MDM servers at this time which will include a failover event. We do not expect any service disruptions as the clients reconnect automatically. Any change to that status will be communicated during the maintenance. Thank you.
Sep 2, 17:03 CDT
Scheduled - We will be undergoing database maintenance during this time.
Sep 1, 12:28 CDT
Sep 2, 2026
Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Sep 2, 16:19 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 2, 16:02 CDT
Update - We are experiencing intermittent issues as a result of the maintenance. We are investigating the cause and will have a resolution soon
Sep 2, 15:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 13:05 CDT
Scheduled - Infrastructure Maintenance - EU
Aug 31, 11:04 CDT
EU - Agents reporting Offline
Resolved - This incident has been resolved.
Sep 2, 07:30 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 06:35 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 06:12 CDT
Investigating - We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard
Sep 2, 02:25 CDT
Release EU 15.0.10
Completed - The scheduled maintenance has been completed.
Sep 2, 00:11 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 1, 22:47 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 21:50 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 21:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 20:40 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 19:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 19:49 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 19:49 CDT
Sep 1, 2026
Release 15.0.10 - EU
Completed - The scheduled maintenance has been completed.
Sep 1, 19:00 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 18:38 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 15:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 14:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:11 CDT
Release 15.0.10 - JP
Completed - The scheduled maintenance has been completed.
Sep 1, 16:52 CDT
Update - We are continuing to verify the maintenance items.
Sep 1, 16:38 CDT
Update - We are continuing to verify the maintenance items.
Sep 1, 15:02 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 1, 13:58 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 12:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:50 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:01 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 08:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 30, 20:54 CDT
Release 15.0.10 - OC
Completed - The scheduled maintenance has been completed.
Sep 1, 14:21 CDT
Update - We are continuing to verify the maintenance items.
Sep 1, 13:52 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 1, 12:51 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 12:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:50 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:02 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 30, 20:54 CDT
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Aug 27, 15:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 14:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 14:14 CDT
Scheduled - We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Aug 25, 13:32 CDT
Ticketing E-Mail Notification Issue
Resolved - This issue has been identified and resolved. The impacted service is now operational.
Aug 27, 08:47 CDT
Investigating - We're experiencing issues with outgoing emails from the ticketing portion of our platform in CA. We're working to correct the issue.
Aug 27, 06:44 CDT
Release 15.0.0 - CA
Completed - The scheduled maintenance has been completed.
Aug 27, 06:39 CDT
Update - We are continuing to verify the maintenance items.
Aug 27, 06:12 CDT
Update - We are continuing to verify the maintenance items.
Aug 27, 04:33 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 27, 02:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 00:48 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 23:46 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 22:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 21:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:59 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:01 CDT
Aug 26, 2026
Release 15.0.0 - OC
Completed - The scheduled maintenance has been completed.
Aug 26, 17:55 CDT
Update - We are continuing to verify the maintenance items.
Aug 26, 14:53 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 26, 13:48 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 12:59 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 12:01 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 10:58 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 09:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 21:59 CDT
Aug 25, 2026
Release 14.1.40 - US2
Completed - The scheduled maintenance has been completed.
Aug 25, 21:41 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 20:23 CDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:04 CDT
Infrastructure Maintenance - CA
Completed - The scheduled maintenance has been completed.
Aug 25, 21:30 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 20:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:06 CDT
Release 14.1.40 - US
Completed - The scheduled maintenance has been completed.
Aug 25, 21:11 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 20:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:05 CDT
Remote Tools connection issues - OC
Resolved - This incident has been resolved.
Aug 25, 19:56 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 19:25 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 19:10 CDT
Investigating - We're experiencing an elevated level of remote tool connection errors in OC and are currently looking into the issue.
Aug 25, 18:55 CDT
Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Aug 25, 14:46 CDT
In progress - Scheduled maintenance is currently in progress. We are creating a new architecture for future agent service maintenance this week. No impact is expected.
Aug 25, 14:02 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:08 CDT
Release 15.0.0 - JP
Completed - The scheduled maintenance has been completed.
Aug 25, 14:00 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 13:35 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 12:29 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 10:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 21:57 CDT
Infrastructure Maintenance - OC
Completed - The maintenance to the agent server system has been completed.
Aug 25, 11:41 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 10:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:04 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:05 CDT
Aug 24, 2026
Infrastructure Maintenance - CA
Completed - The scheduled maintenance has been completed.
Aug 24, 22:49 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 24, 22:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:10 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 24, 20:15 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:03 CDT
Infrastructure Maintenance - JP/OC
Completed - The scheduled maintenance has been completed.
Aug 24, 14:12 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 13:20 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 12:19 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 11:18 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 10:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:03 CDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Release 14.1.25-f - FedRAMP Moderate
Completed - The scheduled maintenance has been completed.
Aug 21, 01:33 CDT
Update - We are continuing to verify the maintenance items.
Aug 21, 00:21 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 20, 22:52 CDT
Update - Services continue to deploy, you may observe brief downtime in the UI or agent connectivity over the next hour.
Aug 20, 22:00 CDT
Update - Database Migrations have been completed, and we have begun to deploy services. You may observe brief downtime in the UI or agent connectivity over the next hour.
Aug 20, 21:02 CDT
In progress - The release has started. We will provide updates as the release progresses
Aug 20, 20:04 CDT
Scheduled - We will be undergoing scheduled maintenance.
Aug 20, 10:23 CDT
Aug 20, 2026
Infrastructure Maintenance - OC/JP
Completed - The scheduled maintenance has been completed.
Aug 20, 12:19 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 20, 11:59 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 20, 11:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 10:06 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 19, 10:13 CDT
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