NinjaOne Trust Status

Mar 20, 2026

No incidents reported today.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

Completed - The scheduled maintenance has been completed.
Mar 18, 22:39 CDT

Verifying - Verification is currently underway for the maintenance items.
Mar 18, 22:08 CDT

In progress - We're currently upgrading infrastructure in your region. You might notice slower load times or intermittent availability. We expect to finish these enhancements to your experience promptly.
Mar 18, 20:01 CDT

Scheduled - We will be performing scheduled infrastructure maintenance to enhance your service experience.
Mar 18, 10:18 CDT

Mar 17, 2026

No incidents reported.

Mar 16, 2026

NinjaOne Remote Degradation

Resolved - This incident has been resolved.
Mar 16, 11:03 CDT

Update - We are continuing to monitor for any further issues.
Mar 13, 05:16 CDT

Update - We are continuing to monitor for any further issues.
Mar 13, 05:03 CDT

Update - We are continuing to monitor for any further issues.
Mar 13, 03:46 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 17:31 CDT

Update - We are continuing to work on a fix for this issue.
Mar 12, 17:26 CDT

Update - We are continuing to work on a fix for this issue.
Mar 12, 16:28 CDT

Update - We are continuing to work on a fix for this issue.
Mar 12, 15:25 CDT

Update - We are continuing to work on a fix for this issue.
Mar 12, 12:26 CDT

Identified - The issue has been identified and a fix is being implemented.
Mar 12, 10:44 CDT

Update - We are continuing to investigate this issue.
Mar 12, 08:43 CDT

Investigating - NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal:

- NinjaOne Remote

We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com.
Mar 12, 07:08 CDT

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Mar 12, 2026

Release v12.1.0 - US

Completed - The scheduled maintenance has been completed.
Mar 12, 05:39 CDT

Verifying - Verification is currently underway for the maintenance items.
Mar 12, 04:25 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 12, 02:48 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 12, 01:11 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 22:56 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 21:26 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:04 CDT

Scheduled - We will be undergoing scheduled maintenance.
Mar 10, 09:15 CDT

Mar 11, 2026

Portal service degradation for Apple MDM devices

Resolved - This incident has been resolved.
Mar 11, 10:53 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 10:25 CDT

Identified - The issue has been identified and a fix is being implemented.
Mar 11, 10:16 CDT

Update - We are continuing to investigate the issue. We are updating the scope to note we are seeing similar behavior in the US2 region as well.
Mar 11, 10:10 CDT

Investigating - NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal:

- Apps - MDM Apple
- Permission - MDM connections
- Device Dashboard - Overview tab (loading APN info for Apple devices)

We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Mar 11, 09:50 CDT

Release v12.1.0 - US2

Completed - The scheduled maintenance has been completed.
Mar 11, 03:42 CDT

Update - We are continuing to verify the maintenance items.
Mar 11, 01:52 CDT

Update - We are continuing to verify the maintenance items.
Mar 11, 00:46 CDT

Verifying - Verification is currently underway for the maintenance items.
Mar 10, 23:16 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 10, 22:51 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 10, 21:34 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:18 CDT

Scheduled - We will be undergoing scheduled maintenance.
Mar 10, 09:13 CDT

Infrastructure Maintenance - US

Completed - The scheduled maintenance has been completed.
Mar 11, 03:32 CDT

Update - We are continuing to verify the maintenance items.
Mar 11, 03:22 CDT

Verifying - Verification is currently underway for the maintenance items.
Mar 11, 03:21 CDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 11, 03:20 CDT

Verifying - Verification is currently underway for the maintenance items.
Mar 11, 03:20 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 01:32 CDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 9, 12:30 CDT

Release v12.1.0 - CA

Completed - The scheduled maintenance has been completed.
Mar 11, 02:38 CDT

Update - We are continuing to verify the maintenance items.
Mar 11, 01:51 CDT

Update - We are continuing to verify the maintenance items.
Mar 11, 00:46 CDT

Verifying - Verification is currently underway for the maintenance items.
Mar 10, 23:16 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 10, 22:52 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 10, 21:34 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:19 CDT

Scheduled - We will be undergoing scheduled maintenance.
Mar 10, 09:12 CDT

Mar 10, 2026

Mar 9, 2026

EU - Performance Degraded

Postmortem - Read details
Mar 19, 15:18 CDT

Resolved - This incident has been resolved.
Mar 9, 10:25 CDT

Update - NinjaOne is aware that service issues continue to affect customer performance. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com
Mar 4, 16:56 CST

Update - We've completed maintenance and will continue to monitor. Thank you for your patience.
Mar 4, 16:56 CST

Update - We will be performing maintenance in this region to bring online additional capacity for our Agent services. As part of this work, we need to restart all Agent endpoints at the conclusion of the maintenance. Ninja Agents will disconnect and reconnect automatically during this restart, and any data local agent collected during the disruption will be stored locally and resent when the agent reconnects to our servers. We will continue to provide updates accordingly. Thank You
Mar 4, 14:05 CST

Update - NinjaOne is aware that service issues continue to affect customer performance. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com
Mar 3, 01:00 CST

Monitoring - We've completed maintenance and will continue to monitor. Thank you for your patience.
Mar 2, 20:42 CST

Update - We are currently verifying the results of this maintenance. We continue to monitor the situation in the region accordingly. thank you.
Mar 2, 18:02 CST

Update - We are continuing the final phases and validating the changes made with this maintenance. We will continue to provide updates accordingly. Thank you.
Mar 2, 16:07 CST

Update - The Maintenance is still in progress. We will send continued updates on progress and upon completion. Thank you.
Mar 2, 15:18 CST

Update - In response to the evolving situation, we are performing maintenance on our database backend systems that support our Agent Reporting Services. As we perform that maintenance, Agents will be disconnected for approximately 10 mins and will automatically reconnect at the end of the maintenance. As a reminder, your data is locally saved during this time and all data will be sent once your connection is reestablished.

These changes are one part of overall improvements we are making to address the current stability issues in the region. Thank you for your continued patience. We will update you again soon.
Mar 2, 13:55 CST

Update - We have temporarily disabled Full Text Search in our Ticketing service. We don't believe this to be root cause, but is contributing to increased load on the database. We plan to re-enable after we continuing working to mitigate the broader stability issues.
Mar 2, 05:56 CST

Update - We are seeing Ninja Remote metrics indicate the service is returning to a healthy state, however we are continuing to experience page load timeouts and intermittent delays in the UI. We are working on stabilizing these components currently.
Mar 2, 04:35 CST

Update - We are continuing to investigate this issue.
Mar 2, 03:10 CST

Investigating - NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.

Thank you for your patience.
Mar 2, 02:08 CST

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

All Systems Operational

Past Incidents

All Systems Operational

Related

Past Incidents