EU - Release v15.1.20
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 2026 - 15:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 2026 - 14:04 CDT
Scheduled - We will be undergoing scheduled maintenance.
Oct 28, 2026 14:00-18:00 CDT
Uptime over the past 90 days. View historical uptime.
United States (US) Operational
Europe (EU) Under Maintenance
Australia (OC) Operational
Canada (CA) Operational
United States (US2) Operational
Federal (Moderate) Operational
Japan (JP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure Maintenance - CA Oct 29, 2026 02:00-04:00 CDT

We will be working to migrate the services that handle agent connectivity and remote access to a new infrastructure platform. Possible brief impacted areas would be around agent communication with our service, remote sessions and file transfers.
Posted on Oct 27, 2026 - 10:50 CDT

Infrastructure Maintenance - OC Oct 29, 2026 09:00-11:00 CDT

We will be working to migrate the services that handle agent connectivity and remote access to a new infrastructure platform. Possible brief impacted areas would be around agent communication with our service, remote sessions and file transfers.
Posted on Oct 27, 2026 - 10:53 CDT

Oct 28, 2026

OC - Release v15.1.20
Completed - The scheduled maintenance has been completed.
Oct 28, 14:23 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 12:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:11 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 28, 10:11 CDT
Scheduled - We will be undergoing scheduled maintenance.
Oct 26, 09:16 CDT
Infrastructure Maintenance - JP
Completed - The scheduled maintenance has been completed.
Oct 28, 12:16 CDT
Update - We are continuing to verify the maintenance items.
Oct 28, 12:09 CDT
Update - We are continuing to verify the maintenance items.
Oct 28, 11:29 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 10:53 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 10:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 09:06 CDT
Scheduled - We will be working to migrate the services that handle agent connectivity and remote access to a new infrastructure platform. Possible brief impacted areas would be around agent communication with our service, remote sessions and file transfers.
Oct 27, 09:15 CDT

Oct 27, 2026

CA - Release v15.1.20
Completed - The scheduled maintenance has been completed.
Oct 27, 23:02 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 27, 22:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 20:04 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 26, 09:14 CDT
Scheduled - We will be undergoing scheduled maintenance.
Oct 26, 09:14 CDT
JP - Release v15.1.20
Completed - The scheduled maintenance has been completed.
Oct 27, 17:09 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 27, 12:29 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 09:26 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 26, 09:12 CDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Hotfix - 15.1.11 - EU
Completed - The scheduled maintenance has been completed.
Oct 23, 17:45 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 23, 14:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:59 CDT
Scheduled - We are deploying an agent update as a proactive security measure in response to recent developments involving a third-party certificate authority.

This update is intended to maintain the security and integrity of agent communications and ensure continued compliance with current certificate trust standards.

No customer action is required at this time. We will continue to monitor the rollout and provide updates as needed.
Oct 22, 13:22 CDT
Hotfix - 15.1.11 - JP
Completed - The scheduled maintenance has been completed.
Oct 23, 11:05 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 23, 09:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:59 CDT
Scheduled - We are deploying an agent update as a proactive security measure in response to recent developments involving a third-party certificate authority.

This update is intended to maintain the security and integrity of agent communications and ensure continued compliance with current certificate trust standards.

No customer action is required at this time. We will continue to monitor the rollout and provide updates as needed.
Oct 22, 22:44 CDT
Hotfix - 15.1.11 - OC
Completed - The scheduled maintenance has been completed.
Oct 23, 10:26 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 23, 09:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:59 CDT
Scheduled - We are deploying an agent update as a proactive security measure in response to recent developments involving a third-party certificate authority.

This update is intended to maintain the security and integrity of agent communications and ensure continued compliance with current certificate trust standards.

No customer action is required at this time. We will continue to monitor the rollout and provide updates as needed.
Oct 22, 22:43 CDT
Release 15.1.05 - FedRAMP Moderate
Completed - The scheduled maintenance has been completed.
Oct 23, 01:31 CDT
Update - Verification is currently underway for the maintenance items.
Oct 23, 01:10 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 23, 00:09 CDT
Update - The release is still in progress. All core services have been successfully deployed, and we are currently finalizing the deployment of the remaining Mobile services. We’ll provide another update once the release is complete
Oct 22, 23:30 CDT
Update - We are currently performing the database migration. Once that is complete, we'll proceed with deploying the backend services. You may observe brief downtime or agent connectivity over the next hour.
Oct 22, 22:07 CDT
Update - Services continue to deploy, you may observe brief downtime in the UI or agent connectivity over the next hour.
Oct 22, 21:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:03 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 21, 13:46 CDT

Oct 22, 2026

Hot Fix 15.1.11 - US2
Completed - The scheduled maintenance has been completed.
Oct 22, 22:35 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 22, 21:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:01 CDT
Scheduled - We are deploying an agent update as a proactive security measure in response to recent developments involving a third-party certificate authority.

This update is intended to maintain the security and integrity of agent communications and ensure continued compliance with current certificate trust standards.

No customer action is required at this time. We will continue to monitor the rollout and provide updates as needed.
Oct 22, 13:33 CDT
Hot Fix 15.1.11 - US
Completed - The scheduled maintenance has been completed.
Oct 22, 22:25 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 22, 21:25 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 22, 20:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:02 CDT
Scheduled - We are deploying an agent update as a proactive security measure in response to recent developments involving a third-party certificate authority.

This update is intended to maintain the security and integrity of agent communications and ensure continued compliance with current certificate trust standards.

No customer action is required at this time. We will continue to monitor the rollout and provide updates as needed.
Oct 22, 13:30 CDT
Hotfix - 15.1.11 - CA
Completed - The scheduled maintenance has been completed.
Oct 22, 21:47 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 22, 21:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 CDT
Scheduled - We are deploying an agent update as a proactive security measure in response to recent developments involving a third-party certificate authority.

This update is intended to maintain the security and integrity of agent communications and ensure continued compliance with current certificate trust standards.

No customer action is required at this time. We will continue to monitor the rollout and provide updates as needed.
Oct 22, 13:29 CDT
Backup Infrastructure Maintenance - US2
Completed - The scheduled maintenance has been completed.
Oct 22, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:00 CDT
Scheduled - We will be preforming database maintenance on our backup services which will result in downtime for the duration of the maintenance. Backup jobs running at this time will not complete successfully. We will provide updates as needed and when maintenance is complete.
Oct 19, 22:27 CDT

Oct 21, 2026

Infrastructure Maintenance - JP
Completed - The scheduled maintenance has been completed.
Oct 21, 12:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 19, 22:28 CDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Backup Infrastructure Maintenance - NA
Completed - The scheduled maintenance has been completed.
Oct 17, 07:48 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 07:40 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:00 CDT
Scheduled - We will be preforming database maintenance on our backup services which will result in downtime for the duration of the maintenance. Backup jobs running at this time will not complete successfully. We will provide updates as needed and when maintenance is complete.
Oct 14, 17:07 CDT
Backup Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Oct 17, 01:36 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 01:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 00:00 CDT
Scheduled - We will be preforming database maintenance on our backup services which will result in downtime for the duration of the maintenance. Backup jobs running at this time will not complete successfully. We will provide updates as needed and when maintenance is complete.
Oct 15, 10:51 CDT

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Release 15.1.10 - US2
Completed - The scheduled maintenance has been completed.
Oct 14, 23:35 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 14, 22:16 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 14, 21:13 CDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 12, 09:58 CDT
Infrastructure Maintenance - OC
Completed - The scheduled maintenance has been completed.
Oct 14, 11:45 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 14, 10:54 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 14, 10:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:03 CDT
Scheduled - We will be conducting scheduled maintenance to expand network capacity and support continued service reliability. During the maintenance window, customers may experience delays in certain network-related functions. Our teams will closely monitor the environment and provide updates as appropriate.
Oct 9, 11:42 CDT
Incident History Powered by Atlassian Statuspage