Device Monitoring Data Issues
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 09, 2026 - 10:47 CDT
Update - We are continuing to work on a fix for this issue.
Sep 09, 2026 - 10:29 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 09, 2026 - 09:36 CDT
Investigating - NinjaOne is aware of an issue impacting device monitoring data, where some customers may see missing device metrics within the dashboard. We are actively investigating and working to restore normal service.
Sep 09, 2026 - 09:05 CDT
Uptime over the past 90 days. View historical uptime.
United States (US) Operational
90 days ago
100.0 % uptime
Today
Europe (EU) Operational
90 days ago
99.96 % uptime
Today
Australia (OC) Operational
90 days ago
100.0 % uptime
Today
Canada (CA) Operational
90 days ago
100.0 % uptime
Today
United States (US2) Operational
90 days ago
100.0 % uptime
Today
Federal (Moderate) Operational
90 days ago
99.99 % uptime
Today
Japan (JP) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EU - System Maintenance Sep 9, 2026 14:00-16:00 CDT

Scheduled - We will be performing a system maintenance. No significant service disruption is expected, though some customers may experience brief intermittent interruptions during the maintenance window.

We will provide an update once the maintenance is complete.
Sep 08, 2026 - 12:37 CDT

Japan Region – Scheduled Infrastructure Maintenance Sep 9, 2026 15:00-18:00 CDT

We will perform scheduled infrastructure maintenance in the Japan region to right-size application capacity. Customers may experience brief intermittent service interruptions during the maintenance window. Services will be monitored throughout the work.
Posted on Sep 07, 2026 - 11:30 CDT

Infrastructure Maintenance - NA Sep 9, 2026 20:00 - Sep 10, 2026 00:00 CDT

We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Posted on Sep 01, 2026 - 12:42 CDT

Infrastructure Maintenance - US/US2 Sep 10, 2026 03:00-05:00 CDT

We will be working to migrate several of our web services to a new infrastructure architecture. Possible brief impacted areas would be around access to the web portal, documentation, and installer downloads.
Posted on Sep 07, 2026 - 06:55 CDT

Release 15.1.0 - JP Sep 10, 2026 09:00-13:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 08, 2026 - 14:19 CDT

Sep 9, 2026

OC - System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 10:32 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 9, 10:30 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 9, 09:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:03 CDT
Scheduled - We will be performing a system maintenance. No significant service disruption is expected, though some customers may experience brief intermittent interruptions during the maintenance window.

We will provide an update once the maintenance is complete.
Sep 8, 12:36 CDT
Infrastructure Maintenance - US2
Completed - The scheduled maintenance has been completed.
Sep 9, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 CDT
Scheduled - We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Sep 1, 12:42 CDT

Sep 8, 2026

Release 15.0.10 - CA
Completed - The scheduled maintenance has been completed.
Sep 8, 23:00 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 8, 20:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 2, 23:00 CDT
Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Sep 8, 15:49 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 8, 15:42 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 8, 14:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 14:27 CDT
Scheduled - We will be working to migrate several of our web services to a new infrastructure architecture. Possible brief impacted areas would be around access to the web portal, documentation, and installer downloads.
Sep 3, 12:10 CDT
Infrastructure Maintenance - CA
Completed - The scheduled maintenance has been completed.
Sep 8, 04:47 CDT
Update - We are continuing to verify the maintenance items.
Sep 8, 04:05 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 8, 03:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 03:00 CDT
Scheduled - We will be working to migrate several of our web services to a new infrastructure architecture. Possible brief impacted areas would be around access to the web portal, documentation, and installer downloads.
Sep 3, 12:08 CDT

Sep 7, 2026

Infrastructure Maintenance - JP/OC
Completed - The scheduled maintenance has been completed.
Sep 7, 12:24 CDT
Update - We are continuing to verify the maintenance items.
Sep 7, 12:02 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 7, 11:42 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 7, 11:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 10:08 CDT
Scheduled - We will be working to migrate several of our web services to a new infrastructure architecture. Possible brief impacted areas would be around access to the web portal, documentation, and installer downloads.
Sep 3, 08:29 CDT

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Infrastructure Maintenance - NA
Completed - The scheduled maintenance has been completed.
Sep 3, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 CDT
Update - We will be performing database maintenance and upgrades to our MDM servers at this time which will include a failover event. We do not expect any service disruptions as the clients reconnect automatically. Any change to that status will be communicated during the maintenance. Thank you.
Sep 2, 17:03 CDT
Scheduled - We will be undergoing database maintenance during this time.
Sep 1, 12:28 CDT

Sep 2, 2026

Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Sep 2, 16:19 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 2, 16:02 CDT
Update - We are experiencing intermittent issues as a result of the maintenance. We are investigating the cause and will have a resolution soon
Sep 2, 15:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 13:05 CDT
Scheduled - Infrastructure Maintenance - EU
Aug 31, 11:04 CDT
EU - Agents reporting Offline
Resolved - This incident has been resolved.
Sep 2, 07:30 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 06:35 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 06:12 CDT
Investigating - We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard
Sep 2, 02:25 CDT
Release EU 15.0.10
Completed - The scheduled maintenance has been completed.
Sep 2, 00:11 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 1, 22:47 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 21:50 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 21:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 20:40 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 19:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 19:49 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 19:49 CDT

Sep 1, 2026

Release 15.0.10 - EU
Completed - The scheduled maintenance has been completed.
Sep 1, 19:00 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 18:38 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 15:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 14:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:11 CDT
Release 15.0.10 - JP
Completed - The scheduled maintenance has been completed.
Sep 1, 16:52 CDT
Update - We are continuing to verify the maintenance items.
Sep 1, 16:38 CDT
Update - We are continuing to verify the maintenance items.
Sep 1, 15:02 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 1, 13:58 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 12:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:50 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:01 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 08:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 30, 20:54 CDT
Release 15.0.10 - OC
Completed - The scheduled maintenance has been completed.
Sep 1, 14:21 CDT
Update - We are continuing to verify the maintenance items.
Sep 1, 13:52 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 1, 12:51 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 12:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:50 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 11:02 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 1, 09:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 30, 20:54 CDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Aug 27, 15:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 14:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 14:14 CDT
Scheduled - We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Aug 25, 13:32 CDT
Ticketing E-Mail Notification Issue
Resolved - This issue has been identified and resolved. The impacted service is now operational.
Aug 27, 08:47 CDT
Investigating - We're experiencing issues with outgoing emails from the ticketing portion of our platform in CA. We're working to correct the issue.
Aug 27, 06:44 CDT
Release 15.0.0 - CA
Completed - The scheduled maintenance has been completed.
Aug 27, 06:39 CDT
Update - We are continuing to verify the maintenance items.
Aug 27, 06:12 CDT
Update - We are continuing to verify the maintenance items.
Aug 27, 04:33 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 27, 02:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 00:48 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 23:46 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 22:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 21:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:59 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:01 CDT

Aug 26, 2026

Release 15.0.0 - OC
Completed - The scheduled maintenance has been completed.
Aug 26, 17:55 CDT
Update - We are continuing to verify the maintenance items.
Aug 26, 14:53 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 26, 13:48 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 12:59 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 12:01 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 10:58 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 09:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 21:59 CDT
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