Issue with scheduled tasks and scheduled reports in North America
Monitoring - A fix has been implemented and we are monitoring results.
Oct 01, 2026 - 09:28 CDT
Uptime over the past 90 days. View historical uptime.
United States (US) Operational
Europe (EU) Operational
Australia (OC) Operational
Canada (CA) Operational
United States (US2) Operational
Federal (Moderate) Operational
Japan (JP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure Maintenance - US2 Oct 6, 2026 01:00-04:00 CDT

We will be working to migrate our web backend systems to a new infrastructure. Possible brief impacted areas would be around access to the dashboard, API, reporting, ticketing and agent installer downloads.
Posted on Oct 01, 2026 - 08:34 CDT

Infrastructure Maintenance - EU Oct 6, 2026 14:00-17:00 CDT

We will be working to migrate our web backend systems to a new infrastructure. Possible brief impacted areas would be around access to the dashboard, API, reporting, ticketing and agent installer downloads.
Posted on Oct 01, 2026 - 08:37 CDT

Oct 1, 2026

SMS Service issues in Austria
Resolved - Our team have identified the issue with our third party provider, we have a remediation, and we are contacting customers who have been affected.
Oct 1, 08:53 CDT
Identified - Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.
Oct 1, 05:52 CDT
Release 15.1.0 - US
Completed - The scheduled maintenance has been completed.
Oct 1, 06:39 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 04:46 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 04:28 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 03:27 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 01:18 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 30, 22:40 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 30, 21:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 10:52 CDT

Sep 30, 2026

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Release v15.1.0 - US2
Completed - The scheduled maintenance has been completed.
Sep 24, 01:13 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 24, 01:11 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 24, 00:16 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 23:40 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 22:22 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 21:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:07 CDT
Scheduled - We will be undergoing scheduled maintenance.
Sep 21, 17:56 CDT

Sep 23, 2026

Release v15.1.0 - OC
Completed - The scheduled maintenance has been completed.
Sep 23, 15:01 CDT
Update - We are continuing to verify the maintenance items.
Sep 23, 14:47 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 23, 13:17 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 12:53 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 12:25 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 11:31 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 09:55 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance.
Sep 21, 17:57 CDT

Sep 22, 2026

Service Issue - Performance Degraded
Resolved - This incident has been resolved.
Sep 22, 15:13 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 14:28 CDT
Update - Our team has identified an issue affecting the availability of PDF generation capabilities for some users. We are actively working to implement a fix and restore full functionality as quickly as possible. We appreciate your patience and will provide further updates as the situation progresses.
Sep 22, 13:45 CDT
Investigating - NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.

Thank you for your patience.
Sep 22, 12:50 CDT
Network Discovery – Discovered devices not appearing (EU)
Resolved - This incident has been resolved.
Sep 22, 11:05 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 10:47 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 10:19 CDT
Investigating - We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.
Sep 22, 10:01 CDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Release 14.1.55-f - FedRAMP Moderate
Completed - The scheduled maintenance has been completed.
Sep 18, 01:18 CDT
Update - We are continuing to verify the release.
Sep 18, 00:49 CDT
Update - We are continuing to verify the maintenance items.
Sep 17, 23:56 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 17, 22:52 CDT
Update - The release is still in progress. All core services have been successfully deployed, and we are currently finalizing the deployment of the remaining Mobile services. We’ll provide another update once the release is complete.
Sep 17, 22:23 CDT
Update - Services continue to deploy, you may observe brief downtime in the UI or agent connectivity over the next hour.
Sep 17, 21:14 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 10:27 CDT

Sep 17, 2026

EU – Apple APNs Certificate Creation and Renewal Issues
Resolved - This incident has been resolved.
Sep 17, 07:24 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 07:01 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 06:48 CDT
Investigating - We’re investigating an issue affecting the creation and renewal of Apple APNs certificates in the EU region. Existing certificate functionality may remain available, but customers with expired or expiring certificates may be impacted. Our engineering team is investigating
Sep 17, 05:55 CDT
Infrastructure Maintenance - US2
Completed - The scheduled maintenance has been completed.
Sep 17, 04:20 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 17, 03:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:00 CDT
Scheduled - We will be working to migrate several of our web services to a new infrastructure architecture. Possible brief impacted areas would be around access to the web portal, documentation, and installer downloads.
Sep 15, 11:39 CDT
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