Infrastructure Maintenance - OC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 07, 2026 - 09:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 07, 2026 - 09:01 CDT
Scheduled - We will be performing infrastructure maintenance in the OC region to expand private network capacity and maintain service reliability. Customers may experience brief interruptions or degraded performance during the maintenance window. Our engineering team will monitor the environment and provide updates throughout the work.
Oct 7, 2026 09:00-13:00 CDT
Infrastructure Maintenance - JP
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 07, 2026 - 09:00 CDT
Scheduled - We will be preforming database maintenance and upgrades during this time. There may be very brief disruptions of service as failovers occur but significant impact is not expected.
Oct 7, 2026 09:00-15:00 CDT
Infrastructure Maintenance - OC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 06, 2026 - 09:01 CDT
Scheduled - We will be preforming database maintenance and upgrades during this time. There may be very brief disruptions of service as failovers occur but significant impact is not expected.
Oct 6, 2026 09:00-15:00 CDT
Uptime over the past 90 days. View historical uptime.
United States (US) Operational
Europe (EU) Operational
Australia (OC) Under Maintenance
Canada (CA) Operational
United States (US2) Operational
Federal (Moderate) Operational
Japan (JP) Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure Maintenance - EU Oct 6, 2026 14:00-17:00 CDT

Scheduled - We will be working to migrate our web backend systems to a new infrastructure. Possible brief impacted areas would be around access to the dashboard, API, reporting, ticketing and agent installer downloads.
Oct 01, 2026 - 08:37 CDT

Infrastructure Maintenance - CA Oct 7, 2026 20:00 - Oct 8, 2026 02:00 CDT

We will be preforming database maintenance and upgrades during this time. There may be very brief disruptions of service as failovers occur but significant impact is not expected.
Posted on Oct 02, 2026 - 11:38 CDT

Release 15.1.10 - NA Oct 7, 2026 20:00 - Oct 8, 2026 01:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Oct 02, 2026 - 14:53 CDT

Infrastructure Maintenance - CA Oct 8, 2026 01:00-04:00 CDT

We will be performing infrastructure maintenance in the CA region to expand private network capacity and maintain service reliability. Customers may experience brief interruptions or degraded performance during the maintenance window. Our engineering team will monitor the environment and provide updates throughout the work.
Posted on Oct 06, 2026 - 04:46 CDT

Oct 7, 2026

Release 15.1.10 - CA
Completed - The scheduled maintenance has been completed.
Oct 7, 01:15 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 6, 22:29 CDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 2, 14:52 CDT

Oct 6, 2026

Release 15.1.10 - JP
Completed - The scheduled maintenance has been completed.
Oct 6, 15:20 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 6, 14:04 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 13:34 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 12:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 12:29 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 11:36 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 10:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 2, 14:51 CDT
Infrastructure Maintenance - US2
Completed - The scheduled maintenance has been completed.
Oct 6, 03:46 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 6, 03:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 03:02 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:00 CDT
Scheduled - We will be working to migrate our web backend systems to a new infrastructure. Possible brief impacted areas would be around access to the dashboard, API, reporting, ticketing and agent installer downloads.
Oct 1, 08:34 CDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Issue with scheduled tasks and scheduled reports in North America
Resolved - We have confirmed the issue has been resolved. Thank you for your patience during the process.
Oct 1, 11:01 CDT
Monitoring - A fix has been implemented and we are monitoring results.
Oct 1, 09:28 CDT
SMS Service issues in Austria
Resolved - Our team have identified the issue with our third party provider, we have a remediation, and we are contacting customers who have been affected.
Oct 1, 08:53 CDT
Identified - Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.
Oct 1, 05:52 CDT
Release 15.1.0 - US
Completed - The scheduled maintenance has been completed.
Oct 1, 06:39 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 04:46 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 04:28 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 03:27 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 01:18 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 30, 22:40 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 30, 21:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 10:52 CDT

Sep 30, 2026

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Release v15.1.0 - US2
Completed - The scheduled maintenance has been completed.
Sep 24, 01:13 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 24, 01:11 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 24, 00:16 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 23:40 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 22:22 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 21:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:07 CDT
Scheduled - We will be undergoing scheduled maintenance.
Sep 21, 17:56 CDT

Sep 23, 2026

Release v15.1.0 - OC
Completed - The scheduled maintenance has been completed.
Sep 23, 15:01 CDT
Update - We are continuing to verify the maintenance items.
Sep 23, 14:47 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 23, 13:17 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 12:53 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 12:25 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 11:31 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 09:55 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance.
Sep 21, 17:57 CDT
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