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All Systems Operational
Uptime over the past 90 days. View historical uptime.
United States (US)
Operational
90 days ago
100.0
% uptime
Today
Europe (EU)
Operational
90 days ago
100.0
% uptime
Today
Australia (OC)
Operational
90 days ago
100.0
% uptime
Today
Canada (CA)
Operational
90 days ago
100.0
% uptime
Today
United States (US2)
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Nov 15, 2025
No incidents reported today.
Nov 14, 2025
No incidents reported.
Nov 13, 2025
Completed -
The scheduled maintenance has been completed.
Nov 13, 17:26 CST
Nov 13, 17:26 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 13, 14:11 CST
Nov 13, 14:11 CST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 13, 13:20 CST
Nov 13, 13:20 CST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 13, 12:21 CST
Nov 13, 12:21 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:07 CST
Nov 13, 09:07 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 11, 09:33 CST
Nov 11, 09:33 CST
Resolved -
This incident has been resolved.
Nov 13, 15:26 CST
Nov 13, 15:26 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 13, 14:40 CST
Nov 13, 14:40 CST
Identified -
The issue has been identified and a fix is being implemented.
Nov 13, 14:31 CST
Nov 13, 14:31 CST
Update -
We are continuing to investigate this issue.
Nov 13, 14:16 CST
Nov 13, 14:16 CST
Investigating -
We are currently investigating this issue.
Nov 13, 13:46 CST
Nov 13, 13:46 CST
Nov 12, 2025
Completed -
The scheduled maintenance has been completed.
Nov 12, 21:50 CST
Nov 12, 21:50 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 12, 21:39 CST
Nov 12, 21:39 CST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 12, 21:10 CST
Nov 12, 21:10 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:01 CST
Nov 12, 20:01 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 12, 20:00 CST
Nov 12, 20:00 CST
Resolved -
This incident has been resolved.
Nov 12, 20:24 CST
Nov 12, 20:24 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 12, 20:14 CST
Nov 12, 20:14 CST
Update -
We have identified the root cause of the issue and a fix has been scheduled for deployment at 8:00 PM Central Time tonight.
During this maintenance window, some customers may experience brief interruptions or degraded performance while the update is applied.
We will post another update once the deployment is complete and the issue has been fully resolved.
Nov 12, 16:37 CST
During this maintenance window, some customers may experience brief interruptions or degraded performance while the update is applied.
We will post another update once the deployment is complete and the issue has been fully resolved.
Nov 12, 16:37 CST
Identified -
The issue has been identified and a fix is being implemented.
Nov 12, 13:27 CST
Nov 12, 13:27 CST
Investigating -
We are currently investigating an issue affecting Mac device installers that is preventing installation for some users. We are actively working to identify the root cause and implement a fix as soon as possible.
Nov 12, 05:27 CST
Nov 12, 05:27 CST
Resolved -
This incident has been resolved.
Nov 12, 13:50 CST
Nov 12, 13:50 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 12, 09:05 CST
Nov 12, 09:05 CST
Update -
We are continuing to work on a fix for this issue.
Nov 12, 09:05 CST
Nov 12, 09:05 CST
Identified -
We have identified an issue where organization and location custom field data is missing after the update and are in the process of restoring the values now
Nov 12, 08:32 CST
Nov 12, 08:32 CST
Resolved -
This incident has been resolved.
Nov 12, 13:44 CST
Nov 12, 13:44 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 12, 13:27 CST
Nov 12, 13:27 CST
Investigating -
We are aware of an issue causing the Splashtop icon to not appear on newly added devices. We are actively investigating this matter to identify the root cause and implement a solution as soon as possible.
Nov 12, 05:29 CST
Nov 12, 05:29 CST
Completed -
The scheduled maintenance has been completed.
Nov 12, 05:21 CST
Nov 12, 05:21 CST
Update -
We are continuing to verify the maintenance items.
Nov 12, 04:06 CST
Nov 12, 04:06 CST
Update -
We are continuing to verify the maintenance items.
Nov 12, 03:03 CST
Nov 12, 03:03 CST
Update -
We are continuing to verify the maintenance items.
Nov 12, 01:59 CST
Nov 12, 01:59 CST
Update -
We are continuing to verify the maintenance items.
Nov 12, 00:43 CST
Nov 12, 00:43 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 12, 00:08 CST
Nov 12, 00:08 CST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 11, 23:09 CST
Nov 11, 23:09 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 20:01 CST
Nov 11, 20:01 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 10, 12:16 CST
Nov 10, 12:16 CST
Nov 11, 2025
Completed -
The scheduled maintenance has been completed.
Nov 11, 18:05 CST
Nov 11, 18:05 CST
Update -
We are continuing to verify the maintenance items.
Nov 11, 17:20 CST
Nov 11, 17:20 CST
Update -
We are continuing to verify the maintenance items.
Nov 11, 16:17 CST
Nov 11, 16:17 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 11, 15:08 CST
Nov 11, 15:08 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 14:03 CST
Nov 11, 14:03 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 10, 08:54 CST
Nov 10, 08:54 CST
Completed -
The scheduled maintenance has been completed.
Nov 11, 12:43 CST
Nov 11, 12:43 CST
Update -
We are continuing to verify the maintenance items.
Nov 11, 12:28 CST
Nov 11, 12:28 CST
Update -
We are continuing to verify the maintenance items.
Nov 11, 11:18 CST
Nov 11, 11:18 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 11, 10:27 CST
Nov 11, 10:27 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:06 CST
Nov 11, 09:06 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 10, 08:53 CST
Nov 10, 08:53 CST
Nov 10, 2025
Completed -
The scheduled maintenance has been completed.
Nov 10, 11:00 CST
Nov 10, 11:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 09:00 CST
Nov 10, 09:00 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 3, 11:08 CST
Nov 3, 11:08 CST
Nov 9, 2025
No incidents reported.
Nov 8, 2025
No incidents reported.
Nov 7, 2025
No incidents reported.
Nov 6, 2025
Resolved -
Ninja/Dropsuite SSO Navigation has been restored.
Nov 6, 13:03 CST
Nov 6, 13:03 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 6, 12:01 CST
Nov 6, 12:01 CST
Identified -
The issue has been identified and a fix is being implemented.
Nov 6, 11:35 CST
Nov 6, 11:35 CST
Investigating -
We are investigating an issue affecting the Ninja SaaS Backup integration where the Single Sign-On (SSO) link to the Dropsuite portal is temporarily unavailable. Customers should use direct sign-in to the separate Dropsuite portal for continued access.
Nov 6, 11:18 CST
Nov 6, 11:18 CST
Nov 5, 2025
Completed -
The scheduled maintenance has been completed.
Nov 5, 22:03 CST
Nov 5, 22:03 CST
Update -
We are continuing to verify the maintenance items.
Nov 5, 21:49 CST
Nov 5, 21:49 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 5, 20:27 CST
Nov 5, 20:27 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:59 CST
Nov 5, 19:59 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 3, 11:39 CST
Nov 3, 11:39 CST
Completed -
The scheduled maintenance has been completed.
Nov 5, 18:02 CST
Nov 5, 18:02 CST
Update -
We are continuing to verify the maintenance items.
Nov 5, 16:09 CST
Nov 5, 16:09 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 5, 14:41 CST
Nov 5, 14:41 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 14:03 CST
Nov 5, 14:03 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 3, 11:39 CST
Nov 3, 11:39 CST
Completed -
The scheduled maintenance has been completed.
Nov 5, 12:16 CST
Nov 5, 12:16 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 5, 09:43 CST
Nov 5, 09:43 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:59 CST
Nov 5, 08:59 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 3, 11:38 CST
Nov 3, 11:38 CST
Nov 4, 2025
Completed -
The scheduled maintenance has been completed.
Nov 4, 23:01 CST
Nov 4, 23:01 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 4, 21:36 CST
Nov 4, 21:36 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 21:16 CST
Nov 4, 21:16 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 3, 11:37 CST
Nov 3, 11:37 CST
Completed -
The scheduled maintenance has been completed.
Nov 4, 21:54 CST
Nov 4, 21:54 CST
Verifying -
Verification is currently underway for the maintenance items.
Nov 4, 21:04 CST
Nov 4, 21:04 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 20:04 CST
Nov 4, 20:04 CST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Nov 3, 11:36 CST
Nov 3, 11:36 CST
Resolved -
This incident has been resolved.
Nov 4, 13:02 CST
Nov 4, 13:02 CST
Update -
We are continuing to monitor for any further issues.
Nov 4, 12:42 CST
Nov 4, 12:42 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 4, 12:00 CST
Nov 4, 12:00 CST
Identified -
The issue has been identified and a fix is being implemented.
Nov 4, 11:30 CST
Nov 4, 11:30 CST
Update -
We have confirmed that the issue affects all regions. We are continuing to investigate the issue.
Nov 4, 11:22 CST
Nov 4, 11:22 CST
Investigating -
We are aware of an issue reported by a small number of customers unable to install the agent for ESXi/VMWare hosts. We are currently investigating this issue.
Nov 4, 11:07 CST
Nov 4, 11:07 CST
Nov 3, 2025
No incidents reported.
Nov 2, 2025
No incidents reported.
Nov 1, 2025
No incidents reported.