All Systems Operational

Uptime over the past 90 days. View historical uptime.
United States (US) Operational
90 days ago
100.0 % uptime
Today
Europe (EU) Operational
90 days ago
99.96 % uptime
Today
Australia (OC) Operational
90 days ago
100.0 % uptime
Today
Canada (CA) Operational
90 days ago
100.0 % uptime
Today
United States (US2) Operational
90 days ago
100.0 % uptime
Today
Federal (Moderate) Operational
90 days ago
99.99 % uptime
Today
Japan (JP) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure Maintenance - EU Aug 31, 2026 14:00-18:00 CDT

We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Posted on Aug 27, 2026 - 14:57 CDT

Release 15.0.10 - OC Sep 1, 2026 08:00-11:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 30, 2026 - 20:54 CDT

Release 15.0.10 - JP Sep 1, 2026 08:00-11:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 30, 2026 - 20:54 CDT

Release 15.0.10 - EU Sep 1, 2026 14:00-19:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 23, 2026 - 22:11 CDT

Release 15.0.10 - CA Sep 1, 2026 19:00-22:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 30, 2026 - 20:56 CDT

Infrastructure Maintenance - EU Sep 2, 2026 13:00-14:00 CDT

Infrastructure Maintenance - EU
Posted on Aug 31, 2026 - 11:04 CDT
Aug 31, 2026

No incidents reported today.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Aug 27, 15:57 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 14:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 14:14 CDT
Scheduled - We will be working to migrate our agent backend system to a new architecture version. Possible brief impacted areas would be around agent communication to our service.
Aug 25, 13:32 CDT
Ticketing E-Mail Notification Issue
Resolved - This issue has been identified and resolved. The impacted service is now operational.
Aug 27, 08:47 CDT
Investigating - We're experiencing issues with outgoing emails from the ticketing portion of our platform in CA. We're working to correct the issue.
Aug 27, 06:44 CDT
Release 15.0.0 - CA
Completed - The scheduled maintenance has been completed.
Aug 27, 06:39 CDT
Update - We are continuing to verify the maintenance items.
Aug 27, 06:12 CDT
Update - We are continuing to verify the maintenance items.
Aug 27, 04:33 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 27, 02:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 27, 00:48 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 23:46 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 22:44 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 21:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:59 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:01 CDT
Aug 26, 2026
Release 15.0.0 - OC
Completed - The scheduled maintenance has been completed.
Aug 26, 17:55 CDT
Update - We are continuing to verify the maintenance items.
Aug 26, 14:53 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 26, 13:48 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 12:59 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 12:01 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 10:58 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 09:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 21:59 CDT
Aug 25, 2026
Release 14.1.40 - US2
Completed - The scheduled maintenance has been completed.
Aug 25, 21:41 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 20:23 CDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:04 CDT
Infrastructure Maintenance - CA
Completed - The scheduled maintenance has been completed.
Aug 25, 21:30 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 20:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:06 CDT
Release 14.1.40 - US
Completed - The scheduled maintenance has been completed.
Aug 25, 21:11 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 20:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 22:05 CDT
Remote Tools connection issues - OC
Resolved - This incident has been resolved.
Aug 25, 19:56 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 19:25 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 19:10 CDT
Investigating - We're experiencing an elevated level of remote tool connection errors in OC and are currently looking into the issue.
Aug 25, 18:55 CDT
Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Aug 25, 14:46 CDT
In progress - Scheduled maintenance is currently in progress. We are creating a new architecture for future agent service maintenance this week. No impact is expected.
Aug 25, 14:02 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:08 CDT
Release 15.0.0 - JP
Completed - The scheduled maintenance has been completed.
Aug 25, 14:00 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 13:35 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 12:29 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 10:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 21:57 CDT
Infrastructure Maintenance - OC
Completed - The maintenance to the agent server system has been completed.
Aug 25, 11:41 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 25, 10:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:04 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:05 CDT
Aug 24, 2026
Infrastructure Maintenance - CA
Completed - The scheduled maintenance has been completed.
Aug 24, 22:49 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 24, 22:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:10 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 24, 20:15 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:03 CDT
Infrastructure Maintenance - JP/OC
Completed - The scheduled maintenance has been completed.
Aug 24, 14:12 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 13:20 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 12:19 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 11:18 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 10:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 09:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:03 CDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Release 14.1.25-f - FedRAMP Moderate
Completed - The scheduled maintenance has been completed.
Aug 21, 01:33 CDT
Update - We are continuing to verify the maintenance items.
Aug 21, 00:21 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 20, 22:52 CDT
Update - Services continue to deploy, you may observe brief downtime in the UI or agent connectivity over the next hour.
Aug 20, 22:00 CDT
Update - Database Migrations have been completed, and we have begun to deploy services. You may observe brief downtime in the UI or agent connectivity over the next hour.
Aug 20, 21:02 CDT
In progress - The release has started. We will provide updates as the release progresses
Aug 20, 20:04 CDT
Scheduled - We will be undergoing scheduled maintenance.
Aug 20, 10:23 CDT
Aug 20, 2026
Infrastructure Maintenance - OC/JP
Completed - The scheduled maintenance has been completed.
Aug 20, 12:19 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 20, 11:59 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 20, 11:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 10:06 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 19, 10:13 CDT
Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

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