Remote Tools connection issues - OC

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.
Posted Aug 25, 2026 - 19:56 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2026 - 19:25 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 25, 2026 - 19:10 CDT

Investigating

We're experiencing an elevated level of remote tool connection errors in OC and are currently looking into the issue.
Posted Aug 25, 2026 - 18:55 CDT
This incident affected: Australia (OC).