Agent communication to backend service for some customers degraded.

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 15:26 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2025 - 14:40 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 13, 2025 - 14:31 CST

Update

We are continuing to investigate this issue.
Posted Nov 13, 2025 - 14:16 CST

Investigating

We are currently investigating this issue.
Posted Nov 13, 2025 - 13:46 CST
This incident affected: United States (US).