EU Remote Connection Service Issue - Performance Degraded

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.
Posted Mar 18, 2025 - 11:45 CDT

Update

We are continuing to monitor for any further issues.
Posted Mar 18, 2025 - 11:14 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2025 - 10:41 CDT

Identified

We have identified an issue and are issuing a hotfix to help normalize the service
Posted Mar 18, 2025 - 10:09 CDT

Investigating

We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.
Posted Mar 18, 2025 - 07:00 CDT
This incident affected: Europe (EU).