A fix has been implemented and we are monitoring the results.
Posted Mar 11, 2026 - 10:25 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 11, 2026 - 10:16 CDT
Update
We are continuing to investigate the issue. We are updating the scope to note we are seeing similar behavior in the US2 region as well.
Posted Mar 11, 2026 - 10:10 CDT
Investigating
NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal:
- Apps - MDM Apple - Permission - MDM connections - Device Dashboard - Overview tab (loading APN info for Apple devices)
We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Posted Mar 11, 2026 - 09:50 CDT
This incident affected: Canada (CA) and United States (US2).