US - NinjaOne Ticketing and ITSM/PSA Integration issues

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Oct 02, 2025 - 18:56 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 02, 2025 - 18:15 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 02, 2025 - 17:23 CDT

Investigating

We are investigating an issue where tickets are not being created in NinjaOne Ticketing and ITSM/PSA integrations. Our team has confirmed the issue, and is actively working on a solution.

Posted Oct 02, 2025 - 15:48 CDT

This incident affected: United States (US).