Service Issue - Performance Degraded

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Oct 22, 2025 - 04:43 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 22, 2025 - 04:03 CDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 22, 2025 - 03:46 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 22, 2025 - 03:46 CDT

Update

This issue is impacting OC region only.

Posted Oct 22, 2025 - 03:37 CDT

Investigating

NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.

Thank you for your patience.

Posted Oct 22, 2025 - 03:08 CDT

This incident affected: United States (US), Europe (EU), Australia (OC), and Canada (CA).