OC branded domain access issues

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Feb 19, 2026 - 20:04 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 19, 2026 - 19:02 CST

Update

We are continuing to work on a fix for this issue.

Posted Feb 19, 2026 - 18:26 CST

Update

The current issue is only affecting the branded domains. As an alternative, the non-branded domain of oc.ninjarmm.com remains fully operational and can be accessed by all customers, regardless of branding usage. We are continuing to work on restoring service.

Posted Feb 19, 2026 - 16:33 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 19, 2026 - 16:24 CST

Update

We are continuing to investigate this issue.

Posted Feb 19, 2026 - 15:14 CST

Investigating

We are currently investigating issues with branded domains in OC

Posted Feb 19, 2026 - 13:57 CST

This incident affected: Australia (OC).