Service Issue - Performance Degraded

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Sep 22, 2026 - 15:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 22, 2026 - 14:28 CDT

Update

Our team has identified an issue affecting the availability of PDF generation capabilities for some users. We are actively working to implement a fix and restore full functionality as quickly as possible. We appreciate your patience and will provide further updates as the situation progresses.

Posted Sep 22, 2026 - 13:45 CDT

Investigating

NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.

Thank you for your patience.

Posted Sep 22, 2026 - 12:50 CDT

This incident affected: United States (US), Europe (EU), Australia (OC), and Canada (CA).