EU Remote Desktop (RDP) Connectivity Issues

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Jun 26, 2026 - 07:36 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2026 - 06:32 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 26, 2026 - 06:27 CDT

Investigating

We are currently investigating reports of RDP connections failing for customers on the EU instance. Users may be unable to establish RDP sessions via NinjaOne.

Posted Jun 26, 2026 - 05:05 CDT

This incident affected: Europe (EU).