Remote Tools Issues in NA/US1

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted 10 days ago. Mar 26, 2025 - 17:02 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 10 days ago. Mar 26, 2025 - 16:42 CDT

Update

We have identified the fix and are working on rolling out the fix to the remaining affected customers. We will update StatusPage shortly once the fix has been fully applied.

Posted 10 days ago. Mar 26, 2025 - 16:00 CDT

Identified

Some customers are experiencing issues accessing Remote Tools (Remote CLI/Registry/File Explorer). We are actively working on resolving the issue for the affected customers.

Posted 10 days ago. Mar 26, 2025 - 14:45 CDT

This incident affected: United States (US).