Release 13.0.25-f - FedRAMP Moderate

Scheduled Maintenance Report for NinjaOne Trust

Completed

The scheduled maintenance has been completed.
Posted May 29, 2026 - 12:53 CDT

Update

We have implemented fixes and are validating the changes for Agent Offline and Sentinel One Integration
Posted May 29, 2026 - 12:08 CDT

Update

We have implemented fixes and are validating the changes for Agent Offline and Sentinel One Integration.
Posted May 29, 2026 - 12:07 CDT

Update

We have identified a potential fix for the Agent Offline issue and are implementing the change.

Additionally, an issue with Sentinel One was observed and is in the process of being reverted. You may observe instability with Sentinel One Integration while the change is executing
Posted May 29, 2026 - 10:53 CDT

Update

We are continuing to investigate an issue identified internally that may cause some offline agents to appear online. We will provide additional updates as they become available.
Posted May 29, 2026 - 09:07 CDT

Update

We are continuing to verify the maintenance items.
Posted May 29, 2026 - 08:23 CDT

Update

We are continuing to investigate an issue identified internally that may cause some offline agents to appear online. We will provide additional updates as they become available.
Posted May 29, 2026 - 06:41 CDT

Update

We are investigating an issue identified internally that may cause some offline agents to appear online. We will provide additional updates as they become available.
Posted May 29, 2026 - 05:39 CDT

Update

Verification is still in progress. We are investigating an issue identified internally that may cause some offline agents to appear online. We will provide additional updates as they become available.
Posted May 29, 2026 - 04:47 CDT

Verifying

Verification is currently underway for the maintenance items.
Posted May 29, 2026 - 00:44 CDT

Update

We are approximately 90% complete with the release. You may observe agent connectivity issues as we execute the remaining items
Posted May 28, 2026 - 23:03 CDT

Update

Services continue to deploy, you may observe brief downtime in the UI or agent connectivity over the next hour.
Posted May 28, 2026 - 22:05 CDT

In progress

Database Migrations have been completed, and we have begun to deploy services. You may observe brief downtime in the UI or agent connectivity over the next hour.
Posted May 28, 2026 - 21:12 CDT

Update

Database Migrations have been completed, and we have begun to deploy services. You may observe brief downtime in the UI or agent connectivity over the next hour.
Posted May 28, 2026 - 21:11 CDT

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted May 26, 2026 - 13:41 CDT
This scheduled maintenance affected: Federal (Moderate).