SMS Service issues in Austria

Incident Report for NinjaOne Trust

Resolved

Our team have identified the issue with our third party provider, we have a remediation, and we are contacting customers who have been affected.

Posted Oct 01, 2026 - 08:53 CDT

Identified

Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.

Posted Oct 01, 2026 - 05:52 CDT

This incident affected: Europe (EU).