Authentication Issues in NA

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.
Posted Mar 17, 2023 - 12:56 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2023 - 12:46 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 17, 2023 - 12:34 CDT

Update

We are continuing to investigate this issue.
Posted Mar 17, 2023 - 12:19 CDT

Investigating

We have identified an issue that might be affecting user authentication in NA, We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com
Posted Mar 17, 2023 - 12:17 CDT
This incident affected: United States (US).