Backup Service Download Issue - Performance Degraded
Incident Report for NinjaOne Trust
Resolved
This incident has been resolved.
Posted Sep 14, 2023 - 17:50 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2023 - 16:30 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 08, 2023 - 18:54 CDT
Investigating
We are currently investigating an issue with the backup system affecting some customers restoring multiple items through web downloads. Please contact customer support (support@ninjaone.com) if you are experiencing an issue.
Posted Sep 08, 2023 - 17:42 CDT
This incident affected: United States (US) and Europe (EU).
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