NA - Small portion of customers may be experiencing Remote Tool issues

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.
Posted May 02, 2024 - 15:29 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2024 - 15:06 CDT

Update

We are continuing to investigate this issue.
Posted May 02, 2024 - 14:39 CDT

Update

We are continuing to investigate this issue.
Posted May 02, 2024 - 13:47 CDT

Investigating

We are currently investigating an issue with a small portion of users who are having remote tool issues
Posted May 02, 2024 - 13:14 CDT
This incident affected: United States (US).