Network Discovery – Discovered devices not appearing (EU)

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Sep 22, 2026 - 11:05 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 22, 2026 - 10:47 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 22, 2026 - 10:19 CDT

Investigating

We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.

Posted Sep 22, 2026 - 10:01 CDT

This incident affected: Europe (EU).