Intermittent Connectivity Issues with Ninja Remote

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.

Posted Jul 22, 2026 - 16:31 CDT

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2026 - 16:00 CDT

We have noted that this behavior is also seen in the US2 region. We are continuing to investigate the issue.

Posted Jul 22, 2026 - 14:59 CDT

We are aware of intermittent issues with connecting to devices via Ninja Remote. We are currently investigating this issue

Posted Jul 22, 2026 - 14:03 CDT

This incident affected: Europe (EU) and United States (US2).