Agent communication to backend service for some customers degraded.

Incident Report for NinjaOne Trust

Resolved

This incident has been resolved.
Posted Nov 17, 2025 - 17:59 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2025 - 16:54 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 17, 2025 - 16:36 CST

Investigating

We are currently investigating this issue.
Posted Nov 17, 2025 - 16:25 CST
This incident affected: Canada (CA).